SaaSBoomi

Getting SaaS pricing right (2/2) - Varun Shoor, Kayako | BTS E15 | SaaSBoomi Podcast

Episode Notes

In Part 2 of Getting SaaS Pricing right, Arvind and Varun bump it up a notch. They discuss key features of a pricing plan like Naming of plans, the ideal number of plans to go with, Add-ons, Discounts, cost-based pricing and value-based pricing.

Listen on as the duo share insights from their own experience of having worked for and mentored other companies and of course getting the price right in their own respective startups. Enjoy the show!

Key Takeaways

3:40 - Decoy pricing plan

6:05 - What's the ideal number of price plans?

8:30 - Open Vs Hidden pricing

14:00 - Contact us to know the pricing 

16:56 - Knowing your target audience while selling

21:40 - Naming the Price Plans

26:10 - Deciding on the value metric 

28:05 - Land and expand strategy

29:55 - What is value and value-based pricing?

35:43 - Is there room for Add-ons?

42:12 - How often do we change pricing? 

44:23 - Open Vs Closed pricing verdict 

46:05 - Dishing out Discounts 

49:15 - Importance of pricing in NRR

52:00 - Top 3 ways to increase NRR

56:15 - Importance of revenue recognition 

59:15 - Varun and Arvind’s Pricing pet peeves

Key mentions

Apple

SuperOps

Girish M

Zoho

FreshDesk

PipeCandy

Wingman

Intercom

Spot Instances

Spot.io

ChargeBee

Manage Engine

Hubspot

IKEA

Sequoia

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